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March 2019

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E34 – Wonder Woman on providing churn lowering support (Michelle Ames, Give)

In case you’re wondering if Michelle’s the real Wonder Woman, she’s not…but she is a woman working wonders.

She’s the head of customer success at Impress.org and in this episode she gives us many practical tips on dealing with frustrated customers, keeping happy customers happy, and why managing relationships is the key to lowering churn.

Enjoy!

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E33 – Qui-Gon Jinn’s 48-hour content marathon (Bob Dunn, bobwp.com)

Qui-Gon Jinn…again!? Just kidding, it’s Bob from BobWP.

We talk about why age shouldn’t be the thing to stop you from starting in the WordPress space, reminisce on how blogging used to be and how it’s still a relevant medium today, and why written content is the key to driving organic traffic to your site.

Enjoy!

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E32 – R2-D2 on dominating the enterprise space (Mario Peshev, DevriX)

Mario Peshev (AKA R2-D2) tells all on clients, agencies, and enterprises at DevriX.

More specifically about analyzing similar issues multiple clientele may be having and how allocating a percentage of income to hiring and developing a team will help to solve that joint problem. His main super power is saving you time…and maximizing your revenue.

And that’s just one small part of what we cover in today’s episode, be sure to tune in!

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E31 – How to take a 3-week vacation from your business

If you think you’re the star quarterback of your business – YOU’RE WRONG!

Your business isn’t you and if you can’t take a 3-week vacation at any given time you will eventually be punished by your own success.

A founder’s job isn’t to do everything all the time, a founder’s job is to do just enough work to get paid so they can delegate that work allowing you to focus on the next thing, your job as a founder is to grow.

But how can you grow if you don’t at least have the option for a 3-week vacation?

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